COVID-19 Insurance Update for Ageas and Axa policyholders – Unoccupied Property and Home Working

If you have an Ageas or Axa Liability or Property insurance policy arranged through Darwin Clayton, there are some important temporary cover changes to help you through this difficult period:


Unoccupied Property

For the next 60 days from 24th March 2020, existing cover will be maintained for Policyholders premises that have become temporarily unoccupied as a consequence of Government action or advice relating to COVID-19.

Ageas will not be restricting cover during this time. This is subject to the Policyholder taking best endeavours to ensure that policy conditions and security of the premises are managed and maintained, while still following government advice.

Home Working

For the next 60 days - from 24th March 2020 - where a policy does not already allow for Employees to work remotely, Ageas will automatically accept this position without needing to be notified. The Policyholder will need to ensure that the sums insured in respect of any all risks computers and/or business equipment away from the premises is adequate.

To assist during this period, Ageas are automatically providing cover for up to £50,000 (per policy) of computer equipment and business equipment in transit, to and at employee’s homes. There will be no additional charge in premium, on a first loss basis for the next 60 days (from 24th March 2020). This temporary automatic cover will cease at the end of the period.


Unoccupied Property

Unoccupied cover restrictions will not apply to temporarily closed premises unless the temporary closure exceeds 60 days. Temporarily closed premises will benefit from: no reduction in the level of policy cover, no increase in excesses & no increases in premium. Subject to the premises not being unoccupied before the outbreak and not closed down permanently. Subject also to the temporarily closed premises condition:

Temporarily Closed Premises Condition

Temporarily Closed means premises temporarily closed for a period not exceeding 60 days solely due to the COVID-19 outbreak (and such premises will not be regarded as unoccupied as defined in the Policy).

Axa would recommend wherever possible normal precautions should be taken – details of these are on Coronavirus Hub:”.

Home Working

Many of Axa’s policies already extend contents cover to include cover whilst away from the premises and/or specifically at the homes of employees. Where a policy does not include this cover, Axa will extend coverage for contents temporarily removed to the homes of employees due to the outbreak, up to £2,500 and one item and in total. Subject to normal policy terms and conditions other than requirements for Alarms or Fire Suppression systems.

Axa Employers and Public Liability Insurances will not be affected due to any need for employees to work from home.

If your Liability or Property insurance is arranged with a different Insurer, please do not hesitate to get in touch with your usual Darwin Clayton contact to discuss any queries or assistance you may require with your cover.